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Terms & Conditions

These Terms and Conditions govern your use of the Bike Barn service and website. By visiting the Bike Barn website you accept, and agree to, the content of these Terms and Conditions. We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. For the full list of terms and conditions email support@bikebarn.co.nz, this does not affect your statutory rights.

MAVIC SALE

•Discount offered is off the white label price. Products & colours of apparel, shoes, helmets and tyres available may vary from store to store. Subject to availability. Limited stocks available. Prices applicable to selected Mavic items only and excludes Mavic items already on clearance. Mavic Sale promotional prices available from 19 July to 31 July 2018 only. Prices are inclusive of GST. Full terms and conditions available at www.bikebarn.co.nz/terms-and-conditions

•PROMOTER’S DETAILS
The Promoter is Bike Retail Group Limited, trading as Bike Barn, located at 38 Airpark Drive, Mangere, Auckland, telephone +64 9 267 1245 (Promoter).

START DATE
This Promotion commences on 19 July 2018 at 00.01 (local time in NZ) (Promotional Period). The Promotion will continue until 31 July 2018 at 23:59 (local time in NZ).

•PROMOTION
During the Promotional Period Bike Barn will offer:
Price Reduction: reduced prices across a range of selected MAVIC items. The reduced price offers will be discounts from the white sticker price of the item.
MAVIC items included in the Promotion are subject to availability. The products and colours available may vary from store to store.

TERMS BINDING FOR THIS PROMOTION
By purchasing a selected MAVIC item during the Promotional Period you agree to be bound by these terms and conditions.

VARIATIONS
Bike Barn reserves the right to vary any of the terms applying to this promotion and to modify, terminate, suspend or reschedule this promotion for reasons beyond its reasonable control. Any cancellation, termination, modification, extension or suspension of the Promotion will be notified on the Promoter's website at www.bikebarn.co.nz

EXCLUSIONS AND LIABILITY
Nothing in these terms and conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Consumer Guarantees Act 1993.
To the fullest extent permitted by law, the Promoter, its employees and any related agencies shall not be liable for any loss or damage (including but not limited to indirect or consequential loss) suffered by any person arising directly or indirectly out of or in connection with entering this promotion or claiming a Price Match (excluding any valid claim for a Price Match made in accordance with these terms and conditions, determined at the sole discretion of the Promoter).

JURISDICTION
The Promotion shall be governed by the laws of New Zealand.


KIDS COMPETITION

Competition is open to all persons under the age of 16 years old.

•Entry is limited to one entry per participant.

•No purchase is necessary for entry into the competition.

•The entering participants may picture themselves with any kids bike or scooter with bikes limited to being up to a 24-inch wheel size. Bikes with a wheel size greater than 24 inches are excluded as are Segway scooters.

•Parents submitting an entry on behalf of their child are to include the name of their child in the Facebook entry for winners identification purposes.

•The judges decision is final and no correspondence will be entered into.

•The first randomly selected entry received from those entered on our Facebook post will be deemed the winner.

•Winning entry will be drawn on Thursday 2 August and winner be contacted by the organisers to arrange prize delivery as well as announced on Facebook.

•Full terms and conditions available at www.bikebarn.co.nz/terms-and-conditions

•PROMOTER’S DETAILS
The Promoter is Bike Retail Group Limited, trading as Bike Barn, located at 38 Airpark Drive, Mangere, Auckland, telephone +64 9 267 1245 (Promoter).


START AND END DATE
This Promotion commences on 19 July 2018 at 00.01 (local time in NZ) (Promotional Period). The Promotion will continue until 31 July 2018 at 23:59 (local time in NZ).


VARIATION

Bike Barn reserves the right to vary any of the terms applying to this promotion and to modify, terminate, suspend or reschedule this promotion for reasons beyond its reasonable control. Any cancellation, termination, modification, extension or suspension of the Promotion will be notified on the Promoter's website at www.bikebarn.co.nz

EXCLUSIONS AND LIABILITY

Nothing in these terms and conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Consumer Guarantees Act 1993.

To the fullest extent permitted by law, the Promoter, its employees and any related agencies shall not be liable for any loss or damage (including but not limited to indirect or consequential loss) suffered by any person arising directly or indirectly out of or in connection with entering this promotion or claiming a Price Match (excluding any valid claim for a Price Match made in accordance with these terms and conditions, determined at the sole discretion of the Promoter).

JURISDICTION

The Promotion shall be governed by the laws of New Zealand.

Bike Barn Price Match Policy


At Bike Barn we pride ourselves on offering a wide range of competitively priced products and will help you to make the right choice for your riding needs.

We appreciate you have a choice when deciding where to shop so we have introduced our piece of mind Price Match Policy.

BIKES

We will happily match an offer from another New Zealand-based retailer regardless of brand as long as the bike is from the same year of manufacture and we have the opportunity to compare key componentry such as the frame, forks, brakes and the drive chain to ensure it is the same or equivalent to our bike or componentry.If everything is the same or equivalent to our bike and componentry we will happily offer a price match for you.

ALL OTHER PRODUCTS

If you find a lower price on the same stocked item for all other products (apart from bikes) from another New Zealand-based retailer we will happily match the price.

In addition we will protect your purchase for the next 30 Calendar Days.If you see your purchased item advertised by Bike Barn or a competitor at a lower price within 30 Calendar Days of purchase we will issue you a Bike Barn gift card for the difference between the price you paid and that lower price, plus 10% of that difference, for any inconvenience caused.

How does price matching work?

If you find an item in a competitor’s store or online via a New Zealand-based retailer, that is priced lower than it is at Bike Barn, we will match the price.

For bikes we just need to verify the bike is from the same year of manufacture and we can compare the key componentry such as the frame, forks, brakes and drive chain to ensure it is the same or equivalent to our bike or componentry.For all other products (apart from bikes), it needs to be the same stocked item.

The competitor’s offer must be from a New Zealand-based retailer with product available within New Zealand in store or online at that price and must meet the criteria noted above.

We reserve the right to verify a competitor’s advertised price and the availability of the product. Examples of valid proof of price include a mailer, catalogue, advertisement or website offer.The competitor’s price must be the final price for the bike or other product, inclusive of all GST, taxes, fees and charges, and in New Zealand dollars.

Price matching exclusions are:

  • Fire sales, stock liquidations, damaged, second hand or used good sales
  • Trade quotes and commercial quantities
  • Product services (warranties, assembly, etc.)
  • Expired offers
  • Prices offered by websites, magazines, newspapers, catalogues or other mediums that are not from a New Zealand-based retailer
  • Prices offered on any auction or classified advertising forum (for example Trade Me)
  • Prices offered by individuals, groups or companies as a private sale
  • Typographical errors in competitor price offers

The terms and conditions of our Price Match Guarantee are subject to change at any time without prior notice, and will be put up on our website (www.bikebarn.co.nz)

Terms of Service

When you place an order via our website we will treat that action as an offer to buy. We reserve the right to accept or reject you order for any reason, including (without limitation) if the requested product is not available, if there is an error in the price or the product description posted on the site or in your order.

Product Specifications and Suitability

  • Published product details, specifications and suitability information is the best available at the time. Bike Barn shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part/s required for the repair of an item.
  • We encourage you to ensure all spare parts are fitted by a competent person in accordance with manufacturer specifications. Bike Barn cannot be held liable for any damage caused by the fitting of a part.
  • Please ensure that you have read your warranty conditions before attempting to install a part or otherwise repair item. Bike Barn cannot be held responsible if the item is damaged or your warranty is voided. Some manufacturer guarantees may be on condition that you use a qualified cycle technician.

Cancellations

Orders may be cancelled at any time before they are dispatched, simply visit your account and follow the steps for a full refund. If the item has already been dispatched then please see our returns policy.

Reviews and Comments

We encourage you to leave reviews, comments and product questions on our website. We regularly monitor this content and we reserve the right to remove, reject or edit it at any time. When submitting information to our website as a review, product question or customer comment you understand that what you have submitted is not copyright protected and you are permitting its appearance on the Bike Barn website.

Liability

We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims.

We will do our best to get all orders dispatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered.

Privacy, Copyright and Disclaimer

We will never sell or pass on your name and address to any other organisation without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from Bike Barn.

We expect you to maintain the confidentiality of your username and password for your Bike Barn account.

All content included in this site, text and graphics (including copyright), is owned and controlled by Bike Retail Group Ltd. In accessing the Bike Barn web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Bike Barn pages for any other purpose whatsoever, in any medium, without the prior written permission of Bike Retail Group Ltd.

Copyright

Unless otherwise stated, all rights, including copyright, in the content of these Bike Barn web pages are owned and controlled for these purposes by Bike Retail Group Ltd. In accessing Bike Barn web pages, you agree that you may only download the content for your own individual and non-commercial use.

You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Bike Barn pages for any other purpose whatsoever, in any medium, without the prior written permission of Bike Retail Group Ltd.

Warranty

Should the product be received dead on arrival, or if you discover any defects in your product, please contact us via of our contact links, to help us arrange a replacement on receipt of the item. We also provide a 1 year replacement guarantee against manufacturing defects. When replacements are not available we may, at our discretion, provide a complete refund.

Assembly

Because all our bikes come disassembled in bike boxes, we strongly advise all bikes purchased online are assembled by a qualified cycle mechanic. In order to have the warranty your bike must be built by a mechanic. If you build your own kids bike you will still be entitled to the full warranty.