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Terms & Conditions

These Terms and Conditions govern your use of the Bike Barn service and website. By visiting the Bike Barn website you accept, and agree to, the content of these Terms and Conditions. We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. For the full list of terms and conditions email, this does not affect your statutory rights.

Fab Feb Deals Promotions - Terms and Conditions


The Promoter is Bike Retail Group Limited, trading as Bike Barn, located at 38 Airpark Drive, Mangere, Auckland, telephone +64 9 267 1245 (Promoter).


This Promotion commences on 09 February 2018 at 00.01 (local time in NZ) (Promotional Period). The Promotion will continue until 01 March 2018 at 23:59 (local time in NZ).


During the Promotional Period the Promoter will offer:

Price Reduction: reduced prices across a range of selected bicycles. The reduced price offers will be discounts from the average selling price of the bicycle.

In-Store Price Match Offer: During the Promotional Period the Promoter will match competitors' prices on selected bicycles that are included in the Promotion, subject to the limitations and exclusions set out in these terms and conditions. This offer is only available for sales in Bike Barn’s stores, and is not available on the Bike Barn website.

Bicycles included in the Promotion are subject to availability. The products and colours available may vary from store to store.


This is the average price at which the bike was sold from when it first went on sale to 23 January 2018, excluding sales during previous promotional periods for each bike.


Subject to the following terms the Promoter will match a competitor's price for the same advertised bicycle from the range of selected bicycles included in the Promotion (Price Match). A Price Match claim must be made at the time of purchase at Bike Barn stores. To claim a Price Match, you must request a Price Match in-store at the time of purchase and present proof of the competitor's price. Examples of valid proof include a mailer, catalogue, advertisement or website offer.

The Price Match is subject to the following conditions:

Price Match is only available in Bike Barn stores during the Promotional Period. It is not available for purchases made on the Bike Barn website.

The competitor price must be offered by a New Zealand-based retailer (includes New Zealand-operated online retailers) from the Start Date.

The competitor price must be offered on the same make, model and year as the bicycle offered for sale by Bike Barn.

The competitor price must be the final price paid for the bicycle, inclusive of all GST, taxes, fees and charges, and in New Zealand dollars.

The following competitor prices will not be eligible for the Price Match offer:

Prices offered for second-hand or ex-demonstration bicycles or accessories;

prices offered by websites, magazines, newspapers, catalogues or other mediums that are not owned by a New Zealand-based retailer;

prices offered on any auction or classified advertising website, magazine, newspaper, catalogues or other mediums (for example Trade Me); and prices offered by individuals, groups or companies as a private sale.

Bike Barn reserves the right to independently verify the competitor price offer before confirming a Price Match. Price Match is available only while stocks last during the Promotional Period and rainchecks will not be available.


By purchasing a selected bike or accessory during the Promotional Period you agree to be bound by these terms and conditions.


The Promoter reserves the right to vary any of the terms applying to this promotion and to modify, terminate, suspend or reschedule this promotion for reasons beyond its reasonable control. Any cancellation, termination, modification, extension or suspension of the Promotion will be notified on the Promoter's website at


Nothing in these terms and conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Consumer Guarantees Act 1993.
To the fullest extent permitted by law, the Promoter, its employees and any related agencies shall not be liable for any loss or damage (including but not limited to indirect or consequential loss) suffered by any person arising directly or indirectly out of or in connection with entering this promotion or claiming a Price Match (excluding any valid claim for a Price Match made in accordance with these terms and conditions, determined at the sole discretion of the Promoter).


The Promotion shall be governed by the laws of New Zealand.

Terms of Service

When you place an order via our website we will treat that action as an offer to buy. We reserve the right to accept or reject you order for any reason, including (without limitation) if the requested product is not available, if there is an error in the price or the product description posted on the site or in your order.

Product Specifications and Suitability

  • Published product details, specifications and suitability information is the best available at the time. Bike Barn shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part/s required for the repair of an item.
  • We encourage you to ensure all spare parts are fitted by a competent person in accordance with manufacturer specifications. Bike Barn cannot be held liable for any damage caused by the fitting of a part.
  • Please ensure that you have read your warranty conditions before attempting to install a part or otherwise repair item. Bike Barn cannot be held responsible if the item is damaged or your warranty is voided. Some manufacturer guarantees may be on condition that you use a qualified cycle technician.


Orders may be cancelled at any time before they are dispatched, simply visit your account and follow the steps for a full refund. If the item has already been dispatched then please see our returns policy.

Reviews and Comments

We encourage you to leave reviews, comments and product questions on our website. We regularly monitor this content and we reserve the right to remove, reject or edit it at any time. When submitting information to our website as a review, product question or customer comment you understand that what you have submitted is not copyright protected and you are permitting its appearance on the Bike Barn website.


We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims.

We will do our best to get all orders dispatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered.

Privacy, Copyright and Disclaimer

We will never sell or pass on your name and address to any other organisation without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from Bike Barn.

We expect you to maintain the confidentiality of your username and password for your Bike Barn account.

All content included in this site, text and graphics (including copyright), is owned and controlled by Bike Retail Group Ltd. In accessing the Bike Barn web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Bike Barn pages for any other purpose whatsoever, in any medium, without the prior written permission of Bike Retail Group Ltd.


Unless otherwise stated, all rights, including copyright, in the content of these Bike Barn web pages are owned and controlled for these purposes by Bike Retail Group Ltd. In accessing Bike Barn web pages, you agree that you may only download the content for your own individual and non-commercial use.

You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Bike Barn pages for any other purpose whatsoever, in any medium, without the prior written permission of Bike Retail Group Ltd.


Should the product be received dead on arrival, or if you discover any defects in your product, please contact us via of our contact links, to help us arrange a replacement on receipt of the item. We also provide a 1 year replacement guarantee against manufacturing defects. When replacements are not available we may, at our discretion, provide a complete refund.


Because all our bikes come disassembled in bike boxes, we strongly advise all bikes purchased online are assembled by a qualified cycle mechanic. In order to have the warranty your bike must be built by a mechanic. If you build your own kids bike you will still be entitled to the full warranty.