At Bike Barn we pride ourselves on offering a wide range of competitively priced products and will help you to make the right choice for your riding needs.
We appreciate you have a choice when deciding where to shop so we have introduced our piece of mind Price Match Policy.
We will happily match an offer from another New Zealand-based retailer regardless of brand as long as the bike is from the same year of manufacture and we have the opportunity to compare key componentry such as the frame, forks, brakes and the drive chain to ensure it is the same or equivalent to our bike or componentry. If everything is the same or equivalent to our bike and componentry we will happily offer a price match for you.
ALL OTHER PRODUCTS
If you find a lower price on the same stocked item for all other products (apart from bikes) from another New Zealand-based retailer we will happily match the price.
In addition we will protect your purchase for the next 30 Calendar Days. If you see your purchased item advertised by Bike Barn or a competitor at a lower price within 30 Calendar Days of purchase we will issue you a Bike Barn gift card for the difference between the price you paid and that lower price, plus 10% of that difference, for any inconvenience caused.
How does price matching work?
If you find an item in a competitor’s store or online via a New Zealand-based retailer, that is priced lower than it is at Bike Barn, we will match the price.
For bikes we just need to verify the bike is from the same year of manufacture and we can compare the key componentry such as the frame, forks, brakes and drive chain to ensure it is the same or equivalent to our bike or componentry. For all other products (apart from bikes), it needs to be the same stocked item.
The competitor’s offer must be from a New Zealand-based retailer with product available within New Zealand in store or online at that price and must meet the criteria noted above.
We reserve the right to verify a competitor’s advertised price and the availability of the product. Examples of valid proof of price include a mailer, catalogue, advertisement or website offer. The competitor’s price must be the final price for the bike or other product, inclusive of all GST, taxes, fees and charges, and in New Zealand dollars.
Price matching exclusions are:
•Fire sales, stock liquidations, damaged, second hand or used good sales
•Trade quotes and commercial quantities
•Product services (warranties, assembly, etc.)
•Prices offered by websites, magazines, newspapers, catalogues or other mediums that are not from a New Zealand-based retailer
•Prices offered on any auction or classified advertising forum (for example Trade Me)
•Prices offered by individuals, groups or companies as a private sale
•Typographical errors in competitor price offers
The terms and conditions of our Price Match Guarantee are subject to change at any time without prior notice, and will be put up on our website (www.bikebarn.co.nz)