Terms and Conditions

These Terms and Conditions govern your use of the Bike Barn service and website. By visiting the Bike Barn website you accept, and agree to, the content of these Terms and Conditions. We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. For the full list of terms and conditions email sales@bikebarn.co.nz, this does not affect your statutory rights.

Bike Barn's Bike Price Pledge

Here at Bike Barn we check our bike prices regularly to ensure you always get the best possible deal. We are confident that we offer the best value to you the customer.

Terms of Service

When you place an order via our website we will treat that action as an offer to buy. We reserve the right to accept or reject you order for any reason, including (without limitation) if the requested product is not available, if there is an error in the price or the product description posted on the site or in your order.

Product Specifications and Suitability

• Published product details, specifications and suitability information is the best available at the time. Bike Barn shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part/s required for the repair of an item.
• We encourage you to ensure all spare parts are fitted by a competent person in accordance with manufacturer specifications. Bike Barn cannot be held liable for any damage caused by the fitting of a part.
• Please ensure that you have read your warranty conditions before attempting to install a part or otherwise repair item. Bike Barn cannot be held responsible if the item is damaged or your warranty is voided. Some manufacturer guarantees may be on condition that you use a qualified cycle technician.

Cancellations

Orders may be cancelled at any time before they are dispatched, simply visit your account and follow the steps for a full refund. If the item has already been dispatched then please see our returns policy.

Reviews and Comments

We encourage you to leave reviews, comments and product questions on our website. We regularly monitor this content and we reserve the right to remove, reject or edit it at any time. When submitting information to our website as a review, product question or customer comment you understand that what you have submitted is not copyright protected and you are permitting its appearance on the Bike Barn website.

Liability

We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims.

We will do our best to get all orders dispatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered.

Privacy, Copyright and Disclaimer

We will never sell or pass on your name and address to any other organisation without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from Bike Barn.

We expect you to maintain the confidentiality of your username and password for your Bike Barn account.

All content included in this site, text and graphics (including copyright), is owned and controlled by Bike Barn Ltd. In accessing the Bike Barn web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Bike Barn pages for any other purpose whatsoever, in any medium, without the prior written permission of Bike Barn Ltd.

Copyright

Unless otherwise stated, all rights, including copyright, in the content of these Bike Barn web pages are owned and controlled for these purposes by Bike Barn Ltd. In accessing Bike Barn web pages, you agree that you may only download the content for your own individual and non-commercial use.

You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Bike Barn pages for any other purpose whatsoever, in any medium, without the prior written permission of Bike Barn Ltd.

Warranty

Should the product be received dead on arrival, or if you discover any defects in your product, please contact us via of our contact links, to help us arrange a replacement on receipt of the item. We also provide a 1 year replacement guarantee against manufacturing defects. When replacements are not available we may, at our discretion, provide a complete refund.

Assembly

Because all our bikes come disassembled in bike boxes, we strongly advise all bikes purchased online are assembled by a qualified cycle mechanic. In order to have the warranty your bike must be built by a mechanic. If you build your own kids bike you will still be entitled to the full warranty.

Policy Changes

Any changes to our terms and conditions will be posted here.